Usually institutions are conceptualized as the bricks and mortar of their buildings, but in reality their people, employees are the organization. Under that point of view it is easy to recognize that companies exist because of their people, they are the base structure of the companies. Therefore, what is important for any organization are the interactions, supports, feelings, frustrations, challenges, and hopes that come from the people who constitute it. According to Lockhart and Werther, this is what is called the institution's climate.
The relation between labor and management can be affected by the characteristics of the company's climate. This factor can have repercussion of the effectiveness of the health agency. This factor also can have influence in the feelings of the staff for the needs of be represented by a union. The management responds to employee needs, requests, problems, and concerns will be a major determinant of the organization's climate. Then, the primary administration task that companies need to address is to find a balance between employee's needs and organizational needs.
The term of human resources management usually is used to describe: specific human resources practices such as recruitment, selection, and appraisal; formal human resource policies, which direct and partially constrain the development of specific practices; and human resource philosophies, which specify the values that inform an organization' s policies and practices. This kind of system is supposed to be designed in a way that attracts, develops, motivates, and retains employees who ensure the effective functioning and survival of the organization and its members. But it is necessary to take in consideration that these human resources management components can be affected by the internal and external environments of organizations. The internal factors are represented by technology, structure, size, organizational life cycle stage, and business strategy, and the external factors would be legal, social, and political environments; unionization; labor market conditions; industry characteristics; and national cultures. Today one of the new aspects that organizations need to considerer is managing four generations in the workplace. Managing Workplace